Collaborate with business units such as marketing, warehouse, production, sales & delivery. All departments will be well integrated for higher speed and efficiency. Manual interactions will be minimal. Information will be centrally managed and various departments will have access to respective information via secure channels, even remotely.
Connect branches, franchisees and dealers into single platform for higher visibility and real-time access of operations. Information exchange will become real-time and interactions will become more transparent. Centralized information management will make the business to expand faster. Same time partner firm can function independently.
Purchase, sales and delivery among partner firms in supply chain made faster and efficient. Manual or Traditional way of interactions are eliminated. Hence, business will benefit from reduced business expenses and delay of operations. Same time business can achieve higher speed, transparency, customer satisfaction and competency.
Anomalies in the supply chain and operations can be easily detected, diagnosed for better performance. Inefficiencies and problems can be easily analyzed with the help of experts who can also be connected to the platform. Real-time analysis and prediction will guide the business to achieve the goals by overcoming the challenges.
Access to new and existing customer base to establish strong relationship and interactions. Your business will have seamless 24x7 association with your customers, hence you would know their likes, dislikes and concerns for offering them better products and services. Customers will be directly connected with your business units with better traceability.
Workforce will be well connected with your information system, so that they can serve your vendors and customers much better way. Workforce will be able to access their performance indicators and incentives, so that they will be kept motivated and more productive. Operations are automated to improve the operational efficiency and reduce delay.
Master information data like Product/Service catalogues, supplier, customers, inventory etc can be managed centrally. This set of information can be shared or transferred across supply chain to work as single unit with suppliers, customers and fellow business units. This system will be the single source of truth for all internal and external functional units.
Value chain creation will make the business growth sustainable with adequate profit margin and more retained happy customers. Q-Hawk will help the business to derive various value chain generation to attract more customers and keep the existing customers happy to have more sustainable growth. Also, this will improve the brand awareness and market share.
Easily manage orders from field force, dealers, retail stores, e-commerce etc in one place. Collaborate different departments for collecting, approving, processing, billing and delivery of customer orders. Simple workflows can ensure approvals and checks. Customers and respective business units will get visibility and notifications on processing stages.
Your business will have to match increasing supply volumes and product ranges to customer demand while keeping overall costs down. Inventory optimization and traceability can have a staggering impact on supply chain performance, resulting in the reduction of company cash in inventory, which affects the balance sheet and improves cash flow.
Your limited human resources will be equipped to access business information and manage various operations from anywhere in the world. Customer interactions, stock movements, purchase, order fulfillment, approvals etc can be managed remotely when you are away from office. Your stores, branches, franchisees & warehouses can be monitored remotely.
Real-time analytical and graphical reports at your mobile devices. Platform can provide business intelligence on right volume of purchase, marketing trends, sales forecast, workforce productivity, operational efficiency, financial performance etc for quick business decisions. Intelligence will keep your inventory clean and operational cost minimal.